Focused on business results
We do not measure a project in features shipped. We measure it in hours your team got back and mistakes that stopped happening.
ABOUT CRACK SRL
We build the software your business needs in order to scale
A small team in Santa Cruz de la Sierra that builds custom systems and AI automations — and a management platform of our own that we run the company on.
WHAT WE BELIEVE
We don't sell generic software. We assemble the one your operation actually needs.
Most companies do not have a software problem. They have five tools that each do their job and none of which talk to each other, plus a person in the middle holding it all together with copy-paste. That person is usually excellent, and their week is usually wasted.
So we start by looking at the operation, not at the stack. Sometimes the answer is a custom build. Often it is an automation that costs a tenth of what you expected. Occasionally it is that you should change a process and call us back in six months — and we will say so, because we would rather lose a quarter than a client.
The short version
- 9modules in Sice, our own platform
- 2–4people per squad, working directly with you
- 48 hto a written scope, at no cost
- GMT-4the same working day as most of the continent
Four things every project gets, regardless of size
Genuinely close
You talk to the people building your system, on the channel you already use. There is no account manager relaying messages.
Support after delivery
The relationship does not end at handover. Most of our clients have been with us longer than the project that started it.
Continuous improvement
Every system we run teaches us something we fold back in — into your build, into Sice, and into the next quote we write.
What the first month feels like
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01
We ask before we propose
The first call is about your operation, not our services. Half the time the useful answer is smaller than what you came in asking for.
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02
We write it down
Scope, roles, hours and what we are deliberately leaving out — in a document you keep whether or not you hire us.
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03
We ship in stages
Every stage ends in something running. If a stage does not convince you, that is the cheapest possible moment to change direction.
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04
We stay
Support, monitoring and new automations as the business changes. The system should get better with age, not worse.
AND A PRODUCT OF OUR OWN
We built so much management software that we built ours
Sice is a modular management system: organisation, CRM, sales, commerce, resources, accounting, projects, marketing and websites, switched on one at a time. Crack SRL runs on it every day — including the site you are reading.
It means that when a client's need already fits, we deploy instead of quoting a build. And when it does not, we extend it with custom work rather than starting from nothing.
The things worth knowing before you call
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Small on purpose. A project gets a squad of two to four people — development, AI, design and QA — and you deal with them directly. We would rather turn work away than take a project we cannot staff properly, and we will tell you when that is the case.
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Santa Cruz de la Sierra, Bolivia, working with clients across Latin America and the United States. In practice it means the same working hours as most of the continent, work in Spanish or English, and rates well below a US or European agency for comparable seniority.
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Companies between roughly 10 and 200 people that have outgrown spreadsheets and have somebody internally who can make decisions. Below that, off-the-shelf tools usually beat us on price. Above it, you probably need an in-house team and we are better as a specific pair of hands.
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Pure design work with no software behind it, one-off landing pages, and staff augmentation where we are billed by the seat and told what to type. We build systems and we take responsibility for whether they work.
LET'S TALK
Shall we talk about what your business needs?
Fifteen minutes, no slides. You describe the operation, we tell you where we would start — and whether you need us at all.